Codestone

Category: Virtualisation

Companies using the latest cloud computing solutions have been urged to ensure they have a good relationship with the manufacturer that is providing them.

Seth Robinson, one of the authors of the CompTIA second annual Trends in Cloud Computing report, explained that a service level agreement (SLA) is a key factor in any deal to purchase and use a particular product.

He said it is "very important" and must be agreed prior to any investment in technology taking place.

"With the cloud, [companies are] trusting a significant portion of their IT to another provider and then you would have something like security go down or even some downtime," Mr Robinson stated.

It is at times like these that a healthy relationship with the cloud computing provider is a must, he noted.

Phil Wainewright, UK vice-chairman of EuroCloud, recently praised cloud computing for the high levels of security it offers and how difficult it makes it for outsiders to access stored information.

Posted by Jamie Rees