Codestone

Category: Managed IT services

Businesses are becoming frustrated with the quality of their offshore managed IT services and may be considering outsourcing closer to home, new research has revealed.

A report by Spanish government-backed firm Valueshore Spain found 70 per cent of UK businesses are contemplating switching to a more local supplier.

It noted 75 per cent are not happy with the work being provided by offshorers, with many having chosen a company from abroad purely on cost benefits.

Despite this, 94 per cent of 200 industry directors polled admitted their IT outsourcing choices could be putting their projects at risk.

"The cheapest option doesn’t always provide to the biggest overall savings, as quality concerns can often result in more management time being required and increased travel and troubleshooting costs," said co-founder of the organisation Daniel Naoum.

SystemSure - a managed IT services offering from UK-based SAP Gold Partner Codestone - is designed to offer a comprehensive support service for enterprises hoping to maximise their operational performance.

Posted by Victoria Browne