Codestone

Category: Support & Managed Services

The benefits of outsourced IT services are becoming increasingly widely accepted by businesses of all sizes, according to a report.

Software firm Webcom states that over the last few years, managed services have ceased to be the exclusive domain of larger firms, noting that small and medium-sized enterprises are also benefiting.

It observed that for many companies which do not operate a primarily IT-focused business, the process of in-house corporate computing management can be time-consuming, complex and wasteful of limited resources.

By outsourcing, companies can delegate these tasks to full-time specialists, allowing them to free up time for their own staff while remaining in control of their ICT environment.

Webcom said firms that invest in outsourced IT do so expecting "an increase in the quality of services and a decrease in the costs connected to those services".

Earlier this month, Staffan Akesson of telecommunications firm Ericsson stated that managed services are becoming more widely used as companies seek ways to cope with increasingly challenging business conditions.

Posted by Victoria Browne