Category: ERP systems
Small and medium-sized enterprises (SMEs) are beginning to take advantage of the benefits provided by enterprise resource planning (ERP) systems, such as SAP Business One, new figures have revealed.
A study by CompTIA found that a number of SMEs are integrating ERP platforms because of their ability to drive revenues, boost client satisfaction and achieve immediate bottom-line results.
Tim Herbert, vice-president of research at the organisation, stated that between 70 and 80 per cent of SMEs consider ERP and customer relationship management programs to be central to their firm’s operations.
He remarked: "IT solutions that are tied to instant return on investment in business communication and customer outreach efforts have the highest likelihood of adoption."
According to the statistics, 86 per cent of less-sizable companies also value technology partners who are able to fully understand their business requirements.
A recent article by ERP Software at Your Service noted that value added resellers - such as Gold SAP Partner Codestone - provide a vital service within the industry.
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