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Business Process Management

Why you need it.

No two businesses are exactly the same, and neither are their processes or legacy systems.

Your business will be no exception to this, but you’ll still want to buy proven off-the-shelf software products for your specific needs. Clearly, not every software product will be 100% fit for your business. This is where Business Process Management, or BPM, is often the answer.

BPM assumes nothing, but takes the attitude that each of your business processes can be described visually and implemented largely without code. In this way, we can achieve a much closer fit with limited additional investment. Your processes can then be adapted much more quickly and cost-effectively than ever before.

Our expertise.

Our expertise in BPM solutions encompasses the full project life cycle from initial concept and analysis through to implementation, support and aftercare.

Codestone has been delivering BPM solutions since 1998 and has implemented a considerable number of systems to customers large and small, and across industries from Retail to Not-for-Profit. These solutions have either been BPM as a project in itself, or as part of a larger ERP or CRM project.

What you can expect.

By their very nature, BPM solutions vary enormously from customer to customer but generally, they are likely to include some or all of the following:

  • Alerting
  • Workflow
  • Document delivery
  • Integration
  • Self-service capabilities
  • Content management

The business benefits of BPM can be many-fold, and include:

  • Real-time visibility and awareness of operational ‘events’
  • Enable pre-emptive action to avoid adverse situations
  • Make faster better-informed decisions
  • Improve operational effectiveness and consistency
  • Improve consistency and timeliness of internal and external communication
  • Improve system and departmental cohesion
  • Reduce operational costs
  • Reduce the frequency and impact of human errors
  • Free up personnel time
  • Greater business agility
  • Create and exploit new revenue streams

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