St Eval Candle Company achieves sustainable growth with SAP Business One
The Client
About
St Eval
St Eval Candle Company is an award-winning manufacturer of luxury scented candles based in Cornwall, UK. Its candles and related gifts are sold online and in independent retailers around the UK.
The company vision to create quality candles while ‘treading as lightly as possible on the earth’ is supported by its own sustainable energy via wind, solar and biomass which reduces its carbon footprint and impact on the environment.
Understandig the Problem
The Challenge
St Eval was experiencing steady growth but was being held back by a lack of IT support and an older-style niche ERP that was not performing at the required level. A high volume of processes were still manual based, such as order management, and this was putting a strain on the business.
A new ERP would need to deliver a solution that would give the company control and visibility over its business operations. Cultural fit would play a major part in the rigorous selection process as St Eval wanted a technology partner they could trust and work with as the business expanded.
The Solution
Making it Work
Codestone implemented SAP Business One which provides full visibility and integration of St Eval’s business including stock control, data management and its online shopping platform.
With up to 50% of its business coming via the B2B and B2C ecommerce platforms run by Shopify, a seamless order process and data workflow was critical and is now integrated with Codeless BPA. With SAP Business One, orders are processed automatically directly into SAP where the pick and pack team in the warehouse use the browser-based scanner app Codescan to pick the order and get it ready for delivery.
The demand generated by the SAP implementation has improved St Eval’s production operations because it can run MRP more effectively, supported by new team members including a production planner.
SAP Business One is generating change for the better as processes become more streamlined and automated and the firm looks to focus on how lean manufacturing will deliver even more value.
We chose Codestone because of the people, and their willingness, expertise and work ethic to help and solve our problems. The synergy and cultural fit have connected the two organisations, giving us a great sense that the consultants really understand our challenges and what we’re trying to achieve.Director, St Eval Candle Company
Discover the Benefits
St Eval has a much more robust and secure system that allows the firm to scale up its operations and adjust more easily to seasonal variations in demand
A 24/7 managed support service ensures that the system is up and running around the clock and staff get help when they need it from highly trained and experienced technicians
Full traceability and visibility in one system allow St Eval to seamlessly manage the sales process from quotation through to delivery and invoice
St Eval benefits from efficiency gains because of a reduction in manual-based data entry tasks
The new platform has been a catalyst of exciting and positive change for our organisation as we continue to drive sustainable growth.Director, St Eval Candle Company