We future proof your technology infrastructure and help you maintain the highest levels of business process continuity.
Maintain the highest levels of business process continuity
Advanced support and enhanced-target SLAs
Holistic, tailored guidance across solutions and lifecycle phases
Proactive mission-critical 24x7x365 support
Prepare for cyber-attacks with robust defence strategies
Application lifecycle management
Empowerment with a wide range of services and educational content
At a Glance
SystemSure is a 24x7x365 multi-system support service designed to ensure your IT systems run fault free and are continuously optimised for business performance. Our flexible, modular service monitors the critical health status of your lines of business applications and remotely diagnoses problems before they occur. Your essential services will restart automatically, optimising uptime and increasing productivity.
Optimising your IT
for business performance
All of your solutions are managed and monitored by our fully accredited support team. So whether you have a system fault or just have one of those ‘how to’ questions, our team is there to assist.
24x7x365 network monitoring of your critical network and desktop devices, coupled with an aggressive preventative maintenance component, ensures optimum uptime for your business.
Our Network Operation Centre monitors your systems in real-time to proactively deliver support. We identify and fix potential issues before they have a chance to affect your business.
The Codestone Support Portal makes it easy for you to raise support tickets online, track progress and access key reports including real-time monitoring of your systems.
As part of our managed service, we not only take care of keeping your systems and software functioning, but also handle system change requests including user management and system enhancements.
By monitoring system usage, we help you drive user adoption with comprehensive analysis of what users are using which applications and how information is flowing through your organisation.
SystemSure ensures your business processes are seamlessly integrated,
optimised and intelligent
Keep your SAP or Microsoft solution connected and collaborate in real-time. Innovate in the cloud with a clear roadmap to deliver continuous value realisation of your Microsoft or SAP solutions.
Guarantee maximum uptime with our range of components that allow two-way communications with SystemSure. Codestone acts as your virtual on-site IT manager with full visibility and control.
Holistic & Tailored
Select and combine only the services you need to meet the specific requirements and budget of your business. Define your delivery methods, service levels and availability from the modular services and take the worry out of your computer network.
Optimise all facets of your line-of-business applications to stay operational. Reduce your operational risk, we’ll predict potential systems failures and prevent many network failures from ever happening to ensure reliability and stability of your IT assets.
Suitable for any size business with two levels of service according to budget. Easily scale support services up or down as your business requirements change.
Achieve total end point security for your business with centralised monitoring and proactive management of device protection. We make sure your anti-virus software is doing its job and is up-to-date to protect your network from unwanted email and spam.