Microsoft
TeamsLink

A unified communications solution for Microsoft Teams.
  • ico/stats Make and receive calls from anywhere, on any device from your Microsoft Teams client
  • ico/stats 100% cloud, resilient and scalable solution for your organisation
  • ico/stats Remove the need for physical PBX/SIP platforms
  • ico/stats Retain all your DDI numbers for a consistent and professional image
  • ico/stats Built-in call handling, recording and transcription
  • ico/stats Transparent, centralised, per user billing

Codestone is a Microsoft Gold Partner and Microsoft 365 Specialist

Cloud Productivity
Communications
Project & Portfolio Management
Collaboration & Content
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At a glance

What is
TeamsLink?

TeamsLink allows you to make and receive calls from your Microsoft Teams environment, freeing you from the overheads of a physical phone system. Delivered by Codestone experts, this solution has all the controls and features you need to present a quality and consistent service to your customers wherever your staff are located.

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We help you achieve the benefits that
TeamsLink can deliver

As the leading Microsoft Gold Partner, we have the expertise to guide you at every point along the way to ensure you succeed. With our fully supported TeamsLink solution we will help you to extend the capabilities of your Microsoft Teams platform, unify your communications environment and free your organisation from a physical phone system.

  • Freedom
    Support new ways of working with the freedom to make calls from any device at any location, including home, office or on the move. Present a professional image to customers with all communications appearing as a single office presence.
  • Security
    Control
    Better compliance with all calls centrally logged, timestamped and securely stored in the cloud. Easier dispute resolution through call recording and optional fast transcription capabilities.
  • Flexibility
    Grow the system with your business with easy configuration of new users, and no need for additional hardware. Improved customer service with full integration of remote or hybrid workers in contact centre operations.
  • Affordable
    Reduced communications costs and transparent billing with all external calls charged centrally, even from remote devices. Manage your costs with predictable per user license costs, as an extension to your current Microsoft 365 licensing.
Start Experiencing Teams with a Free Tutorial
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Our Approach

Supporting you
all the way

Codestone provides 24X7X365 support for TeamsLink, in addition to its existing multi-systems support model, including Microsoft 365, SAP and other technologies. As the leading Microsoft Gold Partner, Codestone is a qualified and experienced provider of round the clock support and can handle any issues that arise from all your Office systems, including Microsoft Teams. There is no need for a separate support contract for your telephony services.

See our Support Services
Teams

Already using
Microsoft Teams?

As an existing Microsoft Teams user, you are already managing internal communications via the Client. It therefore is to your advantage to add external calls to this infrastructure, freeing you from the overheads of a physical phone system. External calls will be integrated into existing technology, so you will have all the control and features you need to present a quality and consistent service to your clients, wherever your staff are located.

Customer Success Stories

British Wax

To provide a scalable and powerful platform to support the business’s growing needs, British Wax needed to upgrade its IT environment and move SAP Business One to a cloud solution. Codestone’s strong communication and expert advice on multiple options, ensuring business needs were met across the board, quickly established it as the preferred supplier.

British Waz
British Wax selects Codestone, Microsoft Azure Platform and TeamsLink Telephony
Aspect Facades

Sustainable cladding and roofing systems supplier, Aspect Facades has selected Codestone to implement the TeamsLink cloud-based telephony system.

Building
Roofing supplier adds external calling to Microsoft Teams with TeamsLink cloud-based telephony

We should be talking.
It’s probably worth it.



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