A unified communications solution for Microsoft Teams.
Make and receive calls from anywhere, on any device from your Microsoft Teams client
100% cloud, resilient and scalable solution for your organisation
Remove the need for physical PBX/SIP platforms
Retain all your DDI numbers for a consistent and professional image
Built-in call handling, recording and transcription
Transparent, centralised, per user billing
Codestone is a Microsoft Gold Partner and Microsoft 365 Specialist
- Cloud Productivity
- Project & Portfolio Management
- Collaboration & Content
At a glance
TeamsLink allows you to make and receive calls from your Microsoft Teams environment, freeing you from the overheads of a physical phone system. Delivered by Codestone experts, this solution has all the controls and features you need to present a quality and consistent service to your customers wherever your staff are located.
We help you achieve the benefits that
TeamsLink can deliver
As the leading Microsoft Gold Partner, we have the expertise to guide you at every point along the way to ensure you succeed. With our fully supported TeamsLink solution we will help you to extend the capabilities of your Microsoft Teams platform, unify your communications environment and free your organisation from a physical phone system.
Support new ways of working with the freedom to make calls from any device at any location, including home, office or on the move. Present a professional image to customers with all communications appearing as a single office presence.
Better compliance with all calls centrally logged, timestamped and securely stored in the cloud. Easier dispute resolution through call recording and optional fast transcription capabilities.
Grow the system with your business with easy configuration of new users, and no need for additional hardware. Improved customer service with full integration of remote or hybrid workers in contact centre operations.
Reduced communications costs and transparent billing with all external calls charged centrally, even from remote devices. Manage your costs with predictable per user license costs, as an extension to your current Microsoft 365 licensing.
all the way
Codestone provides 24X7X365 support for TeamsLink, in addition to its existing multi-systems support model, including Microsoft 365, SAP and other technologies. As the leading Microsoft Gold Partner, Codestone is a qualified and experienced provider of round the clock support and can handle any issues that arise from all your Office systems, including Microsoft Teams. There is no need for a separate support contract for your telephony services.
As an existing Microsoft Teams user, you are already managing internal communications via the Client. It therefore is to your advantage to add external calls to this infrastructure, freeing you from the overheads of a physical phone system. External calls will be integrated into existing technology, so you will have all the control and features you need to present a quality and consistent service to your clients, wherever your staff are located.
Make working from home easier, more secure and more productive with Microsoft Teams
Customer Success Stories
To provide a scalable and powerful platform to support the business’s growing needs, British Wax needed to upgrade its IT environment and move SAP Business One to a cloud solution. Codestone’s strong communication and expert advice on multiple options, ensuring business needs were met across the board, quickly established it as the preferred supplier.
British Wax selects Codestone, Microsoft Azure Platform and TeamsLink Telephony
Sustainable cladding and roofing systems supplier, Aspect Facades has selected Codestone to implement the TeamsLink cloud-based telephony system.